Free delivery for orders over 20 Dinars
Return and Exchange
At Baraka Shop, customer satisfaction is our top priority. We offer a flexible return and exchange policy under the following conditions:
1. Timeframe
- Return or exchange requests must be made within 3 days of receiving the order.
2. Conditions for Return or Exchange
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (invoice or order number) is required.
- Opened, used, or damaged products due to misuse cannot be returned or exchanged.
3. Non-Returnable Items
- Used or opened products.
- Items damaged due to improper storage or misuse by the customer.
- Final sale or clearance items (clearly stated at the time of purchase).
4. How to Request
To request a return or exchange, please contact us through the contact form on our website or via our support channels.
5. Refund Process
- Once approved, refunds will be issued to the original payment method within 7 business days.
- Shipping fees are non-refundable unless the return is due to our error.